Small and medium-sized businesses have an obligation to provide employee handbooks, policies and procedures and a whole host of forms and documentation to conform to the letter of the law. The problem is that these are an additional burden of both time and cost, so what is produced is often what a basic understanding of simple in-house software will allow. The result can often be booklets, forms and documents that are poorly laid out using low resolution imagery 'borrowed' from the internet, rendering what's produced difficult to read and understand, and thus defeating the whole object. You may well have ticked that box by creating something, but if it's not fit for purpose then you've a potentially serious problem on your hands.
We were asked to look at the employees' health and safety booklet for Chambers Waste Management PLC to create something that was easy to read and navigate through, and that had graphics and photographs that were clear, crisp, and obtained correctly. Chambers operate a business that contains many risks and potential dangers, so communicating clearly and concisely with their workforce on the company's policies and procedures on health and safety was of the upmost importance.
We created an A4 32-page document with a tabular contents list that allowed the reader to swiftly identify the section and page they needed. The finished job was supplied as a printed booklet and PDF, giving some additional flexibility to how it could be used amongst the workforce.
Do you feel that your business is using employee handbooks and similar booklets that are clear and easy to read? If not, then you're potentially putting your workforce at risk. Talk to us about how we can help you improve the readability with a bespoke design that fits your brand and communicates the information efficiently and effectively.